Utah Department of Corrections

 video visiting

Video visiting is now available at most housing units at the Utah State Prison in Draper.

Video visiting is not currently available in restricted (Uinta) housing. Work continues on making it available at the Central Utah Correctional Facility.

 

BEFORE SCHEDULING A VIDEO VISIT:

Prior to scheduling a visit, prospective visitors will need to ensure that they've renewed their visiting application in the last year AND sent a photo ID. The steps to apply for your username and password are at this link: https://corrections.utah.gov/index.php/home/alerts-2/1260-udc-begins-testing-of-video-visiting-system

To renew your visiting application, submit your photo ID, or submit a visitor application please email uspvisiting@utah.gov or cucfvisiting@utah.gov

 

SCHEDULING A VISIT:

Once you've completed the steps above, you can schedule a visit by emailing uspscheduleavisit@utah.gov. Please note the following:

     • Visits must be scheduled two business days in advance. 

     • Inmates will be limited to one visit per scheduled day.

     • Visits that are cancelled due to technical issues (internet being unavailable, power outages, etc.) will not be made up.

 

VIDEO VISITING SCHEDULE: 

View February’s visiting schedule here. 

View March's visiting schedule here. Please note: Timpanogos 1 and 2 are not listed at this time since those housing areas are currently under quarantine. 

 

WHEN IT IS TIME FOR YOUR VISIT: Using the ThrIVE software

Here’s a helpful document on using the THRIVE software: https://corrections.utah.gov/images/Visitor_Email_Template-ThrIVE.pdf

 

FAQS

For additional information, read our frequently asked questions file here.