Family and Friends
Supporting your loved one: A guide for families and friends
Having a family member or friend incarcerated can be a difficult and emotional experience. We recognize that this journey may seem daunting at first, but we’re here to provide clear guidance, answer your questions, and ensure that you can maintain connections with your family and friends. Your support is invaluable on their path to rehabilitation and reintegration into society.
Our goal is to help individuals in custody not only serve their sentences but also work toward rehabilitation. We offer a variety of programs focused on education, job skills, counseling, and personal growth to prepare your loved one for a successful return to society. By supporting their progress, we aim to reduce the likelihood that they will reoffend and help them build a positive future.
Learn more about how to visit, contact, and support your loved one below.

Visitation
Visitation Information: Scheduling visits can be an important part of maintaining bonds with family and friends. We’ll explain the steps you need to take to visit your loved one, including scheduling guidelines, what to bring, and what to expect during your visit.
Contact an inmate
Find out how to send mail and make phone calls to ensure your loved one stays connected to you while incarcerated.
Inmate support
Learn about available services, including educational programs, mental health counseling, and substance abuse treatment that your loved one may be participating in.
Sign up for messaging service
To further enhance support for families and friends, the Utah Department of Corrections is now offering an informational text messaging service. Learn how to stay connected with your loved one, and how to navigate the rules and procedures of correctional facilities on your phone. Sign up for a series of short informational messages about visitation, mail policies, commissary, and other general guidelines.
Please note: This service provides general information and does not offer personalized case assistance.