Video Visiting

Family & Friends

General information

Before scheduling a video visit

Prior to scheduling a visit, prospective visitors will need to ensure that they’ve renewed their visiting application in the last year AND sent a photo ID. The steps to apply for your username and password are at this link.

To renew your visiting application, submit your photo ID, or submit a visitor application please email [email protected] or [email protected].

Scheduling a visit

Once you’ve completed the steps above, you can schedule a visit here. Please note the following:

  • Visits must be scheduled two business days in advance.
  • Inmates will be limited to one visit per scheduled day.

When it's time for your visit: Using the ThrIVE software

Here’s a helpful document on using the THRIVE software

FAQS

For additional information, read our frequently asked questions file here.

ThrIVE Instructions

Step 1:

Apply to be a Utah Department of Corrections Visitor

The visitor may submit a completed visitor application form and a completed visitor consent form to Utah State Prison Visiting or Central Utah Correctional Facility Visiting.

Visitors may submit applications for themselves and for minors. Once you have the forms, please complete the portion marked “Visitor Section.”

Please attach the appropriate personnel documentation as described on the back of the application form, or as specified by visiting staff.

Step 2:

Email a copy of your government issued photo ID to [email protected] (Utah State Prison in Draper) or [email protected] (Central Utah Correctional Facility in Gunnison).

Directions for attaching a photo ID:

Please take a picture of your photo ID with a cell phone. Make sure the picture is a close up of the entire ID. Once the picture is taken, please share it via email to [email protected] or [email protected], with the following information:

  1. Incarcerated person’s full name, offender number, housing assignment
  2. Visitor’s first, middle, last, and maiden (if applicable) name, email, and phone number
  3. Nature of relationship to the incarcerated person (wife, mother, brother, etc.)

NOTE: visitors cannot be reviewed or approved without the above information sent.

Upon submission, your application will be reviewed and verified by the Utah Department of Corrections. Following, you will receive an email with details on how to schedule a call.