UDC begins testing of video visiting system

UPDATE: Learn more about how to set up your visit here.

We are beginning the testing phase of the Utah Department of Corrections’ video visitation system.

We need your help to complete this testing phase. We cannot begin full-scale implementation until the testing phase is complete.


In order to help us test, please do the following as soon as possible:


ThrIVE Instructions:


Step 1:

Apply to be a Utah Department of Corrections Visitor

The visitor may submit a completed visitor application form and a completed visitor consent form to Utah State Prison Visiting or Central Utah Correctional Facility Visiting.

Visitors may submit applications for themselves and for minors. Once you have the forms, please complete the portion marked “Visitor Section.”

Please attach the appropriate personnel documentation as described on the back of the application form, or as specified by visiting staff.


Step 2:

Email a copy of your government issued photo ID to uspvisiting@utah.gov (Utah State Prison in Draper) or cucfvisiting@utah.gov (Central Utah Correctional Facility in Gunnison).

Directions for attaching a photo ID: 

Please take a picture of your photo ID with a cell phone. Make sure the picture is a close up of the entire ID. Once the picture is taken, please share it via email to uspvisiting@utah.gov or cucfvisiting@utah.gov, with the following information:

1. Incarcerated person’s full name, offender number, housing assignment

2. Visitor’s first, middle, last, and maiden (if applicable) name, email, and phone number

3. Nature of relationship to the incarcerated person (wife, mother, brother, etc.)

NOTE: visitors cannot be reviewed or approved without the above information sent.

Upon submission, your application will be reviewed and verified by the Utah Department of Corrections. Following, you will receive an email with details on how to schedule a call.



Communications office, Dec. 17, 2020

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