BEFORE SCHEDULING A VIDEO VISIT:
Prior to scheduling a visit, prospective visitors will need to ensure that they’ve renewed their visiting application in the last year AND sent a photo ID. The steps to apply for your username and password are at this link: https://corrections.utah.gov/udc-begins-testing-of-video-visiting-system/
SCHEDULING A VISIT:
Once you’ve completed the steps above, you can schedule a visit here. Please note the following:
• Visits must be scheduled two business days in advance.
• Inmates will be limited to one visit per scheduled day.
WHEN IT IS TIME FOR YOUR VISIT: Using the ThrIVE software
Here’s a helpful document on using the THRIVE software: https://corrections.utah.gov/wp-content/uploads/2022/02/Microsoft-Word-Visitor-Email-Template-ThrIVE.docx.pdf